Account Manager
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| Job Type | Permanent |
| Location | Yorkshire |
| Area | Manchester, EnglandLancashire, EnglandYorkshire, England |
| Sector | IT Sales |
| Salary | £30000 - £35000 per annum, Benefits: OTE, Pension, Healthcare |
| Currency | GBP |
| Start Date | 2022/07/12 |
| Job Ref | V-36997 |
| Job Views | 213 |
- Description
- Account Manager
IT & Telecommunications
Company
Our mission is to power a connected society by providing high-quality solutions that enable communications between cities, communities, people, and businesses. We’re the engine behind many global brands and have been a trusted hidden partner for tens of thousands of businesses from start-ups to scale-ups.
Role
As an Account Manager, you’ll be an integral part of the enthusiastic and driven Account Management team responsible for building, developing, and nurturing long-lasting trusted relationships with our customers.
Although traditionally an office-based role, due to the current climate, we are now working remotely with regular online virtual meetings and occasional days in the office when needed.
Responsibilities- Lead point of contact for all matters specific to your customers.
- Building and maintaining strong, long-lasting customer relationships.
- Developing a trusted advisor relationship with key customer stakeholders and executive sponsors.
- Ensuring the timely and successful delivery of our solutions according to customer needs and objectives.
- Identifying opportunities to cross-sell and up-sell complementary products.
- Evaluating and negotiating commercial opportunities with existing customers.
- Forecasting and tracking key account metrics.
- Meeting monthly cross-sell and up-sell targets.
Ideal candidate- Have excellent customer service skills and a track record to prove it.
- Experience in account management, but this is not essential if you can demonstrate great customer service experience.
- Experience in the tech/telecoms industry (preferred).
- Can build rapport and maintain strong relationships.
- Are highly organised.
- Possess a full UK driving license.
