Technical Support Engineer


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https://www.bpm-tech.com/job-search/391-technical-support-engineer/infrastructure-support-and-implementation/nottinghamshire/job2021-12-06 15:11:031970-01-01BPM Tech
Job TypePermanent
LocationNottingham
AreaNottinghamshire, EnglandNottinghamshireEnglandNottingham
SectorInfrastructure, Support and Implementation
Salary£40000 - £45000 per annum
CurrencyGBP
Start Date2021/12/06
Job RefV-36834-1
Job Views41
Description


Technical Support Engineer 

Role:            Technical Support Engineer 

Location:     Nottingham - Remote working allowed

Type:            Permanent 

Salary:          £40,000 to £45,000

My client, a leading software provider are looking to recruit a Technical Support Engineer due to continued growth. The successful candidate will have a minimum of 3 years experience working with an IT/Telephony support role. 

Must have:

  • Minimum 3 years experiencing working within an IT/Telephony Support role.
Desirable:

  • A degree in a relevant technical subject (Desirable)
    • CCNA Collaboration, Avaya, Mitel or similar Telephony certification (Desirable)
    • Experience with SIP, RTP, G.711, G.729, H.323 or similar telephony exposure/knowledge – Highly desirable.
    • Linux / Microsoft Windows Server - MSCE/MSCA
    • Cloud Technologies
  • Experience on voice recording products
  • Good Software skills including configuration and installation of Operating systems including Linux, MS server 2008 and 2012
  • Experience with Cloud technologies such as Microservices, Docker, Kubernetes, ElasticSearch, etc
  • Understanding of Network Technologies including TCP/IP DHCP, VLAN and various WAN technologies
  • Good knowledge of how the Internet works (HTTP/HTTPS and DNS)
  • Experience with Virtualization (VM Ware, Hyper V and Virtual box)
  • Knowledge of SQL, Apache, IIS, Telecoms and experience working in/and supporting contact centers/Financial services would be advantageous 
  • Agility/ability to work at pace and learn new concepts / technologies.
  • Problem solving ability, creativity to "think-outside-the-box", proven track record in proposing and implementing new solutions for customers.
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