Clinical IT Service Delivery Lead (RIS PACS)
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| Job Type | Permanent |
| Location | United Kingdom |
| Area | Manchester, EnglandLondon, EnglandWest Midlands, EnglandYorkshire, England |
| Sector | Business Change & Transformation |
| Salary | £45000 - £55000 per annum |
| Currency | GBP |
| Start Date | 2020/10/28 |
| Job Ref | V-36053-2 |
| Job Views | 160 |
- Description
- Role Profile: Clinical IT Service Delivery Lead (RIS PACS)
Company: Circle Health Group https://www.circlehealth.co.uk/ and www.bmihealthcare.co.uk
Location: Remote based with UK wide travel
Salary: £45,000 - £55,000pa + Private Healthcare and Pension
Skills: IT Service Delivery, Clinical IT Systems (Radiography), ITIL, Digital Imagery (Acquisition and Retrieval)
Company:
Circle Health Group is a company that runs hospitals and health services in the UK. Different to most healthcare organisations, Circle build independent hospitals which pioneered five-star hospitality in the UK, and they run innovative types of work for the NHS across specialist areas.
In December 2019 Circle acquired BMI Healthcare, and are now embarking on a period of growth as part of their digital transformation programme. Working in partnership with BPM Tech, Circle Health Group are recruiting for a number of exciting positions within IT & IG. This is an exciting time for the organisation and a great opportunity for motivated IT professionals to join their ranks and play a significant part in Circle Health Group's next steps!
Position:
The Clinical IT Service Delivery Lead (RIS PACS) is a key contributor in ensuring Clinical IT services are delivered to maximum effect across the business. They will take the lead in the support and maintenance of RIS/PACS and associated services and software in co-ordination with 3rd party suppliers, being responsible for timely reconciliation and resolution of imaging application anomalies.
Key Responsibilities for the IT Service Delivery Lead also include:- Supporting the business by ensuring a consistent support structure for Clinical Applications with primary ownership for RIS/PACS and associated services.
- Ensuring agreed SLAs address specific business drivers and cater to the criticalities of each service – including service reviews, incident and problem management
- Communicating with Clinical IT end-users to proactively identify potential issues and provide “best practice” guidance on Clinical IT System usage.
- Take lead on supplier and 3rd party management for corporate imaging contracts, liaising with suppliers to ensure outstanding issues are resolved to the satisfaction of the business
- Ensure that any changes to the various Clinical IT Systems with a focus on imaging solutions are properly planned and signed off and reviewed, including Patient, Clinician and IT end-user impact(s) and communication, assisting with actual implementation as and where necessary. Post implementation monitoring to ensure satisfactory results
- Support training for IT service support staff in the use clinical IT applications with a focus on RIS/PACS and associated services and software
- Work with the Clinical IT Service Delivery manager to identify and prioritise any tasks and issues, and when required to deputise for them
- Degree or Diploma in Radiography
- Strong experience in IT service delivery
- Experience delivering clinical IT systems
- Has worked in digital image acquisition and retrieval environments within large organisations
- 3rd party supplier management
- Has worked in ITIL lead Service environment.
You should be self-motivated and well organised to deliver results and have a pro-active approach to duties and self-development, setting personal objectives that support the business/team goals.
Please note, successful candidates will need to undertake a DBS check
Next steps:
Interview dates are scheduled for week commencing 9th November 2020
BPM Tech are working in partnership with Circle Health Group across a number of roles within their IT & IG Departments. Please feel free to apply through the advert, or contact us directly to discuss any of the IT opportunities available at Circle Health Group!
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