Customer Account Manager (Education)
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| Job Type | Permanent |
| Location | Remote work |
| Area | Bedfordshire, EnglandBerkshire, EnglandBuckinghamshire, EnglandCambridgeshire, EnglandEssex, EnglandHertfordshire, EnglandHuntingdon and Peterborough, EnglandHuntingdonshire, EnglandLeicestershire, EnglandLincolnshire, EnglandLondon, EnglandNorthamptonshire, EnglandNottinghamshire, EnglandOxfordshire, EnglandStaffordshire, EnglandWarwickshire, EnglandWest Midlands, England |
| Sector | Business Change & Transformation |
| Salary | £30000 - £35000 per annum |
| Currency | GBP |
| Start Date | 2023/07/05 |
| Job Ref | V-37178 |
| Job Views | 4272 |
- Description
- Role: Customer Account Manager (Perm or Part/Time)
Location: Remote Based - 1 day a month in Bedford
Salary: £35,000pa + Bonuses
Skills: Account Management, Procurement, Education Sector Experience, Customer Interaction
Customer Account Manager
Do you love interacting with people, helping them make a difference and providing an excellent service? If the answer is yes then apply for this role. My client is looking for someone to come on board as a Customer Account Manager responsible for dealing with customers from the education sector, and suppliers, to manage orders for school trusts and help with projects.
The Customer Account Manager will:- Proactively deal with queries from school trusts, being their contact for all their needs
- Building relationships with suppliers, understanding their specialisms in order to appropriately choose the best supplier/suppliers for customer requirements
- Helping customers to make decisions, when they need it and to specify and develop their buying requirements documentation (taking account of potential impacts on other areas of the school’s/Trust’s operational environment)
- Making sure the process from an initial query to contract delivery is quick and efficient
- Preparing and sending customer and supplier contracts
- Acting as a liaison between the customer, the supplier and internal teams to resolve any issues with the procurement process, contract paperwork, delivery or implementation
- Managing projects from order to final completion
Key experience required for the Customer Account Manager:- Experienced at dealing with customers, understanding their needs
- Procurement experience/knowledge
- Building relationships with customers and suppliers
- Ability to manage your workload
- Experience working in the education sector and/or public/not-for profit sector
- CIPS certified - Desirable
My client offers a happy/positive working culture, who encourage people to develop themselves and be confident.
The role is a permanent position, full-time or part-time, working throughout the year (Not a term-time only role). You can work remotely with the only requirement to travel is 1 day a month to Bedford. My client
