2nd Line Support Engineer


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https://www.bpm-tech.com/312/job2021-09-10 15:48:131970-01-01BPM Tech
Job TypePermanent
LocationPudsey
AreaYorkshire, EnglandYorkshireEnglandPudsey
SectorInfrastructure, Support and Implementation
Salary£30000 - £35000 per annum
CurrencyGBP
Start Date2021/09/09
Job RefV-36666
Job Views22
Description
2nd Line Support Engineer

Job Title: 2nd Line Service Desk Engineer
Location: Leeds, West Yorkshire
Salary: £30,000 - £35,000

My client a well-respected MSP with an array of clients within the Yorkshire region they are now looking for an experienced 2nd Line Engineer to join the team.

Essential technical skills
  • Windows Server 2012r2, 2016, 2019
    • Active Directory & Group Policy
    • Hyper-V
  • Networking
    • Managed Switches (Aruba, Unifi)
    • Firewalls (SonicWall, Unifi, Draytek)
    • TCP/IP, DHCP, DNS, VLAN/Routing
    • PRTG Network Monitoring
  • Cloud Hosting Technologies (Azure/AWS)
  • NAS Storage (QNAP, Synology)
  • Office 365/SharePoint – Migrations/automation and integration/day to day management
  • Network Security -  SSL/Antivirus/Email Gateway
  • Backups & Disaster Recovery – Veeam/MSP360
  • Knowledge of VOIP
  • Hands on knowledge of the procedures used in the installation, modification, maintenance and repair of IT hardware and software
  • Produce and maintain detailed documentation of customer networks
  • Broad knowledge & experience of “day to day” IT Support Issues and the aptitude to use past experiences to support Service Desk with any range of issues.
 
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