Junior Technical Support Consultant


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https://www.bpm-tech.com/205-junior-technical-support-consultant/it-sales/wiltshire/job2021-04-13 14:25:081970-01-01BPM Tech
Job TypePermanent
LocationWiltshire
AreaWiltshire, EnglandWiltshireEnglandWiltshire
SectorIT Sales
Salary£25000 - £27000 per annum
CurrencyGBP
Start Date2021/04/12
Job RefV-36369
Job Views41
Description
Role:         Junior Technical Support Consultant        
Type:         Permanent
Salary:       £25,000 - £27,000 – flexible working
Location:   Chippenham - remote 

My client, an industry leading organisation are looking for a Junior Technical Support Consultant to join their growing team. This is an extremely varied role that involves upgrades, migrations, installations and technical support, ranging from Operating System and RDBMS support through to supporting in house developed applications
 
Key Skills, Attributes & Experience
 
Role Objectives
  • Experience in 1st line support/technical support/service desk/helpdesk
  • Experience in Linux or Unix command line
  • Use or creation of scripts for example Bash, PowerShell, Ruby or Python
  • Microsoft product knowledge (i.e. Windows Server, SQL Server, IIS)
  • Experience or a keen interest in working in a technical operational role
  • Excellent troubleshooting skills
  • Excellent communication skills both written and verbal.
  • The desire to continuously learn new skills and ability to learn quickly
  • Able to work well in team and under your own initiative
  • Ability to work under pressure in fast paced environment
  • Previous experience in an external customer focused role
  • after 4-5 months, you will be expected to work 1 saturday or sunday per month, 5 hour shifts, 1.5 time on saturdays and 2 time pay on sundays as overtime.
 
Interest or Exposure to the following is a plus:
 
  • SQL or RDBMS administration experience (i.e. Ingres, MSSQL, MySQL, Progress)
  • RDS experience
  • Basic understanding of VPNs
  • Microsoft Azure and cloud technologies
  • Service Now
  • Open-source software products – (i.e. Apache Tomcat, MySQL, OpenJDK)
  • Desired state configuration management (i.e. Puppet)
  • GIT
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